Mining Your Business

24 | Building the stage for the business with Ricardo Henriques, EDP

December 08, 2021 Episode 24
Mining Your Business
24 | Building the stage for the business with Ricardo Henriques, EDP
Show Notes

Ricardo Henriques from EDP Comercial has been around process mining for a couple of years now. In this episode Ricardo discusses the importance of the proper and cross-department governance model for successful process mining, obsessiveness with finding value or how to take findings and apply them on designing a chatbot!